The ability for solving conflicts is one of the most important social skills, which is good to be possessed by everyone. Unfortunately in our society there are too few formal possibilities for acquiring of that skill. The skill for solving conflicts may be effectively acquired. This skill consists of “sub-skills”. Every “sub-skill” is relatively independent and at the same time depends on the other “sub-skills”.

Participants in the training will gain knowledge and skills for:

• Nature of conflict; 
• Conflict elements; 
• Conflict stages; 
• Conflict resolution styles; 
• Strategies for conflicts solving; 
• Conflict outcomes; 
• Conflict cost.
  
  

Who could attend:
The training is designed for people, who wish to improve their skills in solving of conflict situations, as well as for people, who want to develop professional skills for managing of processes, connected with solving of conflicts.